Frequently Asked Questions.

We've put together some commonly asked question to give you more information about us

Our Offer

  • Why do you build free websites?The reason we do this is simple: it’s a great way for us to build connections with people who might hire us for larger paid projects. 97.4% of the people for whom we’ve built website for free have been happy with the results, and 10-20% go on to hire us for other paid projects down the line. They might hire us to build more complicated websites, build them an app, or do ongoing development work for them.
  • How can you afford this?To put a website online – and to keep it online – you’ll need web hosting, which costs a few dollars per month. We cover our website development costs by asking you to sign up for our web hosting where we earn simply recoup some of our costs. Our Web hosting is affordable and the same price of most popular web hosting providers.
  • I already have or don't need web hosting. Am I still eligible?If you don’t want to sign up for more web hosting or don’t need to, we can build you a website for $150. Given that the types of websites we build usually run for several thousand dollars, that’s an awesome deal.
  • What if I change my mind about having a website and want to cancel?Yes, you can cancel your order with us there is no committment for lifetime. Since we finish most websites within 24-48 hours, you’ll have plenty of time if you change your mind.
  • Can I pay monthly for the web hosting?Our Web Hosting cost is very affordable – just a few dollars per month for the first year but if you pay us for the complete year you can further more discount.
  • I want a website but I don't want to sign up for web hosting.To have a website online, you have to pay for web hosting. The only alternative to this is services like Wix. With Wix, however, your domain will look like yourdomain.wix.com (that is, it’ll have the word “wix” in it). If you want your own website (not a sub-domain of Wix), with an actual URL (yourdomain.com), web hosting is required.

    You can learn more about how websites are set up here: https://websitesetup.org/ You’ll see that the first step is to get website hosting.

  • Are there any hidden costs or subscription fees?Nope.
  • We won’t request your credit card. We won’t have you sign any contracts with us. Nothing like that.What you will need to do is to sign up for website hosting (which is what you’ll need to put any website on the internet). But the revenue we earn from web hosting service allow to compensitate our development cost.
    If you want, you can also pay for a professional website template for us to build your website on. We usually recommend Elementor Pro or GoodLayers for this. But you can also choose a free template, like one of the ones offered by WordPress. That’s 100% up to you.
  • Do I need to have a domain name already?If you’ve already bought a domain name, that’s great. If you haven’t chosen one yet, that’s completely fine. We’ll show you how to do that.

Apply

  • How do I apply?You can apply here.
  • How can you afford this?To put a website online – and to keep it online – you’ll need web hosting, which costs a few dollars per month. We cover our website development costs by asking you to sign up for our web hosting where we earn simply recoup some of our costs. Our Web hosting is affordable and the same price of most popular web hosting providers.
  • What do you look for in an application?

    We carefully review every application that comes our way. In reviewing applications, we look for the following characteristics:

    • Do we like the concept for the website?
    • Is it ethical?
    • Does this person want a simple but beautiful website?
    • Are they ready to get started soon?
  • How long does it take for you to review an application?We review most applications within 48-72 hours, and accept approximately 18-23% of those who apply.

Our Process

  • What platform do you use to build websites?We use WordPress, the most popular content management system for websites. In fact, about 30% of the internet runs on WordPress! It’s the best platform to use for the vast majority of websites (unless you’re looking to build something that’s super complex).

    WordPress is free to use, and we’ll be able to load it onto your web hosting platform once you’ve signed up for web hosting.

  • Do I need to be technically savvy to launch a website?Nope, definitely not. We walk you through everything you’ll need to do in a clear, step-by-step way. Plus, once we’re done working on your website, we’ll send you a detailed instruction video showing you how to make additional edits and changes to your website so that you won’t ever need to hire a website developer.
  • How does the website design process work?

    The best way to ensure that your website looks really good is to use a professionally designed template. These are website designs built by professional graphic designers and they will make your website look great.

    We give people the option of either using a free WordPress template, their own pre-purchased template, or Elementor, which is a hugely popular webpage-builder that we love. You can check out Elementor’s template library here You can pretty much do any kind of customization you want with a Elementor theme including color, layout, font, photos, buttons, etc.

    There is a whole world of amazing professional WordPress themes out there, and we’ll explore that all with you and help you to make a decision about which website template is right for you.

  • Will I have full control over my own website?Yes, 100%. Once we’re done working on your website, you’ll delete our user account on WordPress (which is what gives us access to the back-end of your website) and we’ll have no additional ability to make edits or changes.
  • Will I be able to make edits to my own website?Absolutely. When we finish the website, we’ll send you a video breaking down how to make additional edits yourself (so you don’t need to hire a web developer). You’ll be in full control, in other words, and you’ll have the training you need to continue to make refinements and updates yourself.
  • How will the website be turned over to me?We set up the website for you, including doing both backend and frontend work. You will send us images and content for your website which we will updated on your website. We send you a very detailed instructional video showing edit your website in future, You’ll be able to update/change the content on your website whenever you like. We’ll show you how to upload and change content so that you can do it at at your own pace once your website is ready. It’s quite easy, and you’ll need no knowledge of coding!

    We will also send you some great resources for where to find high quality free photos you can use.

  • Do I need to have my website content all ready?We recommend our clients to have their content ready in 24-48 hours and send to us once your application is accepted have committed time with our other applicants.

    If you're unable to create the content for your website then you can hire our content writters too for an affordable cost you can learn about it in our Additional Services section here.

Hosting

  • What is Web Hosting? How does it work?Web Hosting is an Internet service that allows you to make your website accessible to others. Once you purchase a hosting package with WX Hosting, your site will be stored on one of our servers. Your site will be assigned a DNS, a unique address that allows people all around the world to find and view your site.
  • What kind of Web Hosting do I need?The type of web hosting you need depends on what you want to do with your site, like whether you want to create a shopping cart, blog, or podcast with a specific Web application. If you're not sure of the type of hosting and/or package that would best suit your needs, you can contact our support team through our live chat or by phone. We can advise you as to which package would best suit your specific needs.
  • Where I can I find your web hosting plans?You can follow the link here.
  • What is the difference between E-Commerce and Business and Corporate Hosting?

    With our e-commerce environments, each deployment plan is optimized for the particular software it is designed to run, providing streamlined, extremely rapid service for online merchants.

    Our business oriented shared web hosting is designed to deliver optimal performance with the reliability and support that small and medium-sized business need. Whether you are running Joomla, Wordpress, HTML, or any PHP based platform, WX Hosting is here to keep your business online.

    Our Corporate hosting is designed to deployed highly optimized infrastructure with round the cloud monitoring and backups to avoid any issue and support your high traffic.

  • Does you plans include email ?Yes all our plans come with a bundle of services offered including email for your domain name where you can create professional emails to communicate.
  • What billing cycles do you offer?You can pay monthly or for 1, 2 or 3 years up front. If you decide to pre-pay, we give you some great discounts on our ongoing pricing. A one year prepayment gives you 2 free months, a 2 year prepayment gives you 6 free months and a 3 year prepayment gives you a whole year free!
  • Is your support 24x7?Yes. We provide fast support 24x7x365.
  • In which country is your hosting based?You can choose between hosting in our US based facility. All our facility delivers fantastic speeds globally. You can also enable a free CloudFlare CDN from your control panel which will serve up static content such as images from over 100 global locations serving every continent, speeding up service to your visitors wherever they are.
  • How long does it take to set up a new account?Accounts will be set up immediately after payment. You should receive a welcome email with instructions on getting started within a few minutes after making your payment.
  • Do I need to transfer my domain to you to use your hosting?No. You can use your domain provider and update the DNS with your hosting account.
  • Do you offer a money-back guarantee?Yes, we provide a no quibble 15-days money back guarantee on any hosting fees. If you registered or transferred a domain name, these fees are non-refundable but you would be able to use your domain with any other provider. If you received a free domain with your plan, we will refund all your fees less our standard fee to register the domain that you received for free.
  • What payment methods do you accept?We accept Visa, MasterCard, American Express and PayPal. We do not support automated recurring billing via PayPal so if you are paying month-to-month we would strongly recommend using a credit or debit card.
  • Can you offer 'unlimited space'?

    It's true that some hosts claim to offer 'unlimited' space. The reality is that unlimited space is actually nothing more than a marketing gimmick - the host will have a large number of other restrictions in place which will prevent you from actually using an very large amount of disk space. We prefer to be up-front about disk allocations, with no sneaky surprises. Our focus is on quality, and we invest heavily in ensuring that our hosting platform is the best possible. We use highly available SSD block storage - it's significantly faster than traditional SATA based storage, or even standalone SSD drives. We store your data three times for full redundancy, in addition to taking backups.

    The truth is, you probably don't need 'unlimited' disk space. Over 95% of sites we host on our shared platform use less than 10GB, so our plans are usually more than adequate for most needs. If your priority is for unlimited space, hosts that offer this usually do so using low quality disks, and often have overcrowded servers. We always want our focus to be on quality, and ensuring that our customers always enjoy the best possible speed and reliability for their websites.

  • How secure are your servers?Extremely. We use the best in class infrastructure and services to manage our servers.
  • Can I get root access?No, root access is not available on any of our shared hosting plans. If you require root access with your hosting, we would recommend you purchase a cloud or dedicated server.
  • Do you offer discounts for charities?We go one better. If you're a registered charity, we offer 50% discount on our hosting.

More Information

If you have any further question you can reach us on [email protected]

Apply now

We’ll review your application and see if you’re a good fit. If so, we’ll assign you a Senior Developer and build your website for free!

We are using cookies to give you the best experience. You can find out more about which cookies we are using or switch them off in privacy settings.
AcceptPrivacy Settings

GDPR

  • Cookie Notice

Cookie Notice

We use cookies to improve your experience of using our website, by remembering your user preferences for when you next visit the site and to better understand how our users are using the site. By continuing to browse the site you are giving us your consent to do this and you can find out more about our cookies policy and your choices here Cookie Policy